Security & Regulation
SA Investor Academy (Hub)
Localized Content
Articles and Webinars on topics like “Managing FX Risk as a South African Investor,” “US Tax Compliance (W-8BEN),” and “Rand Hedging Strategies.”
Glossary
Explaining US-specific market terms
Client Support Channels
Dedicated SA Hotline
A local Johannesburg/Cape Town number (if applicable) or a low-cost VoIP number.
Live Chat & Email
Clearly stating guaranteed response times, operating in South African Standard Time (SAST).
Tiered Support
Differentiating support levels for retail vs. high-net-worth clients.